+ Why “Unicorn”

The mythical Unicorn is unique and one of kind. They are often described as wild, elusive, cherished and highly sought after. A custom bike from Unicorn Cycles embodies these same traits. Just as each rider is unique, so should each bike be unique. We strive to design the best bike for each client.

+ What is the history of Unicorn Cycles?

Read more about how Unicorn Cycles here.

+ How much does a complete bike cost?

Our builds are fully custom and prices vary greatly based on the client. A complete bike typically ranges from $3,500 - $5,500.

+ What is the process to order a custom frame?

We will gladly answer any and all questions. Once you feel comfortable that a new Unicorn is right for you, a $300 design deposit is required. The deposit is applied to the purchase price of the frame. It typically takes 4-6 weeks to design a new bike. We will discuss the new Unicorn via email, phone, or in person. A shared online document is created to collaborate on the design and document the specifications for the frame and components. We create a basic geometry drawing and a detailed CAD drawing. The drawings will be updated as much as necessary. When the final CAD drawing is approved, it will take about 15 weeks to build the frame. Half the cost of the frame is required to start building. When the frame is built, we will send pictures, and at that time, the balance is due.

+ Where are the frames designed and built?

Each frame is designed by the owner of Unicorn Cycles. Over the years we have tried several fabrication shop outside the United States and settled on two companies in Asia that we feel produce the best builds. Fabricating the frame outside the US allows us to keep the prices down and transfer that savings to our clients.

+ Unicorn Cycles Titanium Frame Limited Warranty

All Unicorn Cycles frames are covered for three years against damage due to manufacturing defects for the original purchaser. Frame decals are covered for one year. Frames will be repaired or replace at the discretion of Unicorn. Clients must register the warranty claim by sending an email to support@unicorncycles.com. The warranty does not cover damage due to wear and tear, neglect, frame modifications, or intentional destruction. The warranty does not cover third-party components purchased with the frame or installed at a later time, or damage caused by incorrectly installed or misconfigured components.

+ Return Policy

Custom frames are none refundable.

Stock frames may be returned within 30 days. Frames that have been assembled, ridden or damaged will not be accepted. Pictures of the frame are required to demonstrate the frame is in new condition. The client must contact Unicorn to arrange the return prior to return shipping/delivery. Any components that are returned must not have been installed and in the original packaging. A 15% restocking fee is assessed on the frame and components. Return shipping is paid by the client.

+ Can I purchase Unicorn Cycles apparel?

We have several Unicorn items available here.